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05-3-17

 

Omni Filters Customer Service  

Toll Free (855) 855-1976

or (406) 662-0036

E-mail:   info@omnifilters.com

PO Box 305
Rexford, MT  59930

      Shipping information & Return policy  & Warranty Information

Omni Filters .com/ Dovetail Distribution - Authorized Dealer for Sta-Rite/Pentair/Omni Industries

Customer Service Hours

Monday - Friday:   8:00 AM to 4:00 PM (Mountain Time)                                     

Saturday & Sunday:  Your message will be returned promptly the next business day!

Holidays: Messages will be returned as soon as possible on the next business day.


OmniFilters .com

Orders may be taken 24 hours a day
SECURE SERVER ORDERING

 

Please note there will be a 24-48 hour processing time, and then your product will be shipped as selected.
NOTE: We do not guarantee any shipping arrival times or dates. Your order will be sent as selected, but there is no guarantee for date of arrival. (Next day air does not mean you will receive your order tomorrow. It means your order will be shipped via "next day air" after processing.) Please call us if you need assistance.

 

If you did not purchase your filter from this site and want to return it, please contact the site, dealer or store from which you purchased the filter for return policy and authorization.

If you purchased your filter from this site and need return information, please see our Return Policy page. 

NOTE: Because of the product’s limited service life and to prevent costly repairs or possible water damage, we strongly recommend that the bottom of all plastic housings be replaced every ten years. If the bottom of your housing has been in use for longer than this period, it should be replaced immediately. Date the bottom of any new or replacement housing to indicate the next recommended replacement date.

SHIPPING

Choose Shipping Company and Speed of Service at time of checkout. 

Items are shipped as requested via the United States Postal Service or UPS. Fed Ex only upon special request. All items usually arrive within 7-10 business days. 
(But we reserve the right to change shipping methods if the address verifications do not match shipper's database or if we choose to upgrade methods due to specific or unusual circumstances. Ex. if you give us a Post Office Box and you choose UPS, we may change to USPS and ship to your post office box address)

Call us or add a note to your order if you must use a specific shipping service.

ANY Free shipping specials are for Lower US States - Ground Shipping Only. Extra shipping costs may be required for International, or AK, HI addresses.

 

Payment

For quickest delivery we accept Visa, MasterCard, Discover and American Express credit cards.  Shipment for orders paid by check will be delayed until check clears, typically within 7-10 days.

Shipping information & Return policy  &  Warranty Information

Call Us: (855) 855-1976

 

Disclaimer   California Certifications are found here    Subrogation, Insurance and Damage Claims

 

          

      

      

      

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    Call Toll Free (855) 855-1976 

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Because of the product’s limited service life and to prevent costly repairs or possible water damage, we strongly recommend that the bottom of all plastic housings be replaced every ten years. If the bottom of your housing has been in use for longer than this period, it should be replaced immediately. Date the bottom of any new or replacement housing to indicate the next recommended replacement date.

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