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05-3-17

 

OmniFilters Credit Card Authorization Holds

Toll Free (855) 855-1976

PO Box 305
Rexford, MT  59930

Omni Water Filters - OmniFilters
Authorized Distributor for Sta-Rite/Omni Industries

      Shipping & Returns    

Credit Card Authorization Holds

 

Why does my credit card company place a hold on my credit balance if my order did not go through?

 

If you did not receive an order confirmation number at the end of the transaction, your order was not completed and your credit/debit card has not been charged. Your credit card company will reserve funds for purchases from credit and/or debit cards every time you attempt to place an order. These reserved funds will appear back on to your credit card balance as per your bank/credit card agreement. Generally, this takes 3-7 business days. We do not and cannot control the bank policies. We will only collect monies on your account if the transaction is successfully completed. For more information about your bank's policy, or to complain, please call the phone number on the back of your card.

 

Authorization hold (also card authorization, preauthorization, or preauth) is the practice within the banking industry of authorizing electronic transactions done with a debit card or credit card and holding this balance as unavailable until either the merchant clears the transaction, or the hold "falls off." Authorization holds can fall off the account, thus rendering the balance available again, anywhere from 1 to 8 to 30 business days after the transaction date depending on your bank's policy

https://en.wikipedia.org/wiki/Authorization_hold

 

When a transaction is cancelled, you still may see a pending charge. 
Pending charges are just authorizations, and not an actual charge.
If your order was cancelled, the pending charge will be removed in 1-14 business days.

https://support.google.com/payments/answer/6220327?hl=en

 

 

 

Customer Service Hours

Monday - Friday:   8:00 AM to 4:00 PM (Mountain Time)                                     

Saturday & Sunday:  Your message will be returned promptly the next business day!

Holidays: Messages will be returned as soon as possible on the next business day.


E-mail:   info@omnifilters.com

Omni Water Filters

 

Orders may be taken 24 hours a day
SECURE SERVER ORDERING

 

 

Please note there will be a 24-48 hour processing time, and then your product will be shipped as selected.
NOTE: We do not guarantee any shipping arrival times or dates. Your order will be sent as selected, but there is no guarantee for date of arrival. (Next day air does not mean you will receive your order tomorrow. It means your order will be shipped via "next day air" after processing.) Please call us if you need assistance.

Payment

For quickest delivery we accept Visa, MasterCard, Discover and American Express credit cards.  Shipment for orders paid by check will be delayed until check clears, typically within 7-10 days.

 

If you did not purchase your filter from this site and want to return it, please contact the site, dealer or store from which you purchased the filter for return policy and authorization.

If you purchased your filter from this site and need return information, please see our Return Policy page.    Subrogation, Insurance and Damage Claims

 

          

      

      

      

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    Call Toll Free (855) 855-1976 

or send an e-mail: info@omnifilters.com


We are an Authorized Reseller for OmniFilter Brand of Water Filters

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Fridge/ice-maker filters

Because of the product’s limited service life and to prevent costly repairs or possible water damage, we strongly recommend that the bottom of all plastic housings be replaced every ten years. If the bottom of your housing has been in use for longer than this period, it should be replaced immediately. Date the bottom of any new or replacement housing to indicate the next recommended replacement date.

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